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Privacy Policy

Sound and Music Academy (SAMA)

 

Last Updated: October 1, 2025

 

Sound and Music Academy (“SAMA”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you access our website, register for courses, or interact with any of our services.

 

By using our website or enrolling in any program, you agree to the practices outlined below.

 

 

1. Information We Collect

 

We collect the following types of information:

 

 

1.1 Personal Information

 

Provided voluntarily by students or parents during registration:

 

  • Full name

  • Age / Date of birth (if required for programs)

  • Email address

  • Phone number

  • Address

  • Emergency contact details

  • Student/Parent profiles

  • Preferred course details

 

 

1.2 Payment Information

 

For processing fees:

 

  • Transaction details

  • Billing information

  • Payment method

    (Note: We do not store credit/debit card details. All payments are processed securely via our payment partners.)

 

 

1.3 Usage Data

 

Automatically collected when you visit our website:

 

  • IP address

  • Browser type & version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring URLs

 

 

1.4 Media & Content

 

  • Photos/videos taken during performances, recitals, events, and classes (with consent).

  • Student submissions like recordings, practice videos (uploaded voluntarily).

 

 

2. How We Use Your Information

 

We use collected data to:

 

 

2.1 Provide and Improve Our Services

 

  • Enroll students into programs

  • Create student profiles and academic records

  • Schedule classes and track progress

  • Offer support and assistance

 

 

2.2 Communication

 

  • Send class updates, reminders, announcements, and newsletters

  • Notify about events, workshops, recitals, and academy updates

 

 

2.3 Payments & Administration

 

  • Process fee payments

  • Maintain transaction logs

  • Verify enrollment

 

 

2.4 Platform Enhancement

 

  • Improve website experience

  • Analyze trends and user behavior

  • Develop new features and learning tools

 

 

2.5 Safety & Compliance

 

  • Meet legal obligations

  • Prevent misuse, fraud, or unauthorized activity

 

 

3. Sharing of Information

 

We do not sell or rent your data.

 

Information may be shared only under these conditions:

 

 

3.1 Service Providers

 

Trusted third-party partners who help us with:

 

  • Payment processing

  • Website hosting

  • LMS or communication tools

  • Analytics

 

These partners follow strict confidentiality and data protection standards.

 

 

3.2 Legal Requirements

 

We may disclose information if required by:

 

  • Law enforcement

  • Government authorities

  • Court orders

 

 

3.3 Media & Marketing

 

Photos/videos may be used in:

 

  • Social media posts

  • Event promotions

  • Website galleries

 

This is done only with prior consent from students/parents.

 

 

4. Cookies & Tracking Technologies

 

Our website uses cookies to:

 

  • Improve website functionality

  • Measure user behavior

  • Enable faster logins

  • Customize user experience

 

Users may disable cookies via browser settings, but some features may not function properly.

 

 

5. Data Security

 

We implement strong security measures to protect your information, including:

 

  • Encrypted servers

  • Secure payment gateways

  • Access-restricted student records

  • Regular security audits

 

Despite this, no system is 100% secure, and we encourage users to maintain safe practices online.

 

 

6. Data Retention

 

We retain personal information only for as long as required for:

 

  • Program enrollment

  • Administrative needs

  • Legal compliance

 

Data no longer needed is securely deleted.

 

 

7. Your Rights

 

Depending on applicable laws, you may:

 

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing

  • Request limitation of data processing

 

To exercise these rights, email us at

📩 contact@soundandmusicacademy.com

 

 

8. Child & Minor Privacy

 

For students under 18:

 

  • Parental/guardian consent is required for enrollment.

  • We collect only necessary information.

  • Communication and recordings follow child safety norms.

 

 

9. External Links

 

Our website may include links to third-party platforms.

We are not responsible for the privacy practices of these websites.

 

 

10. Updates to This Policy

 

This Privacy Policy may be updated periodically.

Changes will be posted on this page with an updated “Last Updated” date.

 

 

11. Contact Us

 

For privacy concerns or data access requests, reach out to:

 

📧 contact@soundandmusicacademy.com

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